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Hello Jade Bloomers! CS Manager Jackie here! Just wanted to share some of my favorite recipes, 3 unlikely sentiments of a customer service representative, and express some gratitude to all of you for the support YOU show our support team.

This is follow up to the letter I sent dated August 8, 2016, regarding the security of our website.  With the help of our hosting provider and the added assistance of the security team at Customer Paradigm, we were able to identify malicious lines of code hidden deep within our regular checkout system.

Dear Jade Bloom Customer,

As Chief Executive Officer, and with my technical background, security of our customers' sensitive data is a top priority and I take personal responsibility for our website vulnerabilities, potential data leaks, and simply stated, any time our technology sucks.

When I first started at Jade Bloom, we were an itty bitty company. My original job was to put labels on bottles, and as the company quickly grew, I moved to a new area of work that I absolutely love in creating social media posts and product imagery.

I’ve worked for Jade Bloom since it’s inception and while I had some pre-conceived notions regarding the nature of Health, Healing and Happiness ™ prior to employment with this company, I have learned so much from all of YOU! I am so grateful for that. For this week’s blog post, I’d like to

Dear Customer,

Happy Monday Morning! I wanted to personally email you about a major improvement we are making to our caps and euro dropper tops that we are phasing into production and will completely replace all bottles shipped from our distribution center within 2 months.

I want to personally reach out to you to provide you with an update on our newly announced toothpaste and give you a peek into Jade Bloom's office.

Perfection is in the details

After almost our first year in business I would like to provide an update to the Jade Bloom family on our black caps and euro dropper tops, new products we are manufacturing, and The Oil University.

Dear Customer,

As the President of Jade Bloom, I want to personally reach out to you and thank you for being part of the Jade Bloom family, and for placing your trust in our products as a place you turn for health and healing.